Support – SoftGeniusHub

SoftGeniusHub Support Center

If you need help with any of your purchases, product access, license questions, or technical issues, you’re in the right place.

📩 Primary Support Email:

softgeniushub@softgeniushub.com

We typically respond within 12–24 hours (often much faster).

📦 Product Delivery:

All digital products are delivered instantly through WarriorPlus after checkout. If your download button is missing or locked, email us with your WarriorPlus receipt ID.

💰 Refund Policy:

We offer a 30-day refund guarantee on all products unless stated otherwise on the sales page. To request a refund, send your WarriorPlus receipt ID to our support email.

🔒 Account / License Issues:

If your license file, PLR/MRR documentation, or access folder is missing, contact us immediately. We will resend your product files manually.

Frequently Asked Questions

Where is my download link?
You’ll find it inside your WarriorPlus purchase history. If it isn’t there, email us your receipt ID.
Do you offer refunds?
Yes — within 30 days of purchase, unless a product specifies a different policy.
Can I upgrade or change my purchase?
Yes, just contact us with your receipt ID and request.
What if I need personal help setting up?
We support customers directly. If your question is beyond product support, we may recommend paid setup assistance.