1 — Introduction
SoftGeniusHub ("we", "us", "vendor") provides educational digital products, DFY assets, and rebrandable materials. This Privacy Policy describes how we collect, use, and protect information when you visit our site, purchase a product, or contact support.
2 — Information We Collect
We collect only the information needed to deliver your purchases and provide support:
- Purchase & Transaction Data: Name, email, order ID (provided by WarriorPlus).
- Support Communications: Email correspondence and support notes to resolve issues.
- Analytics: Anonymous site analytics (page views, device type) — no personally identifiable tracking beyond explicit support data.
- License Records: License verification details to confirm entitlement to rebrandable materials.
3 — How We Use Your Data
We use personal data to:
- Deliver purchased files and license documents
- Provide product support and updates
- Verify license compliance and handle refunds
- Improve products and site experience through aggregated analytics
- Send essential notifications (product updates, support replies) — with unsubscribe options for non-essential messages
4 — Third Parties & Sharing
We do not sell or rent personal data. We may share data with:
- WarriorPlus: for order processing and delivery
- Email providers: for transactional messages and optional product updates
- Service providers: analytics or legal request handling on a need-to-know basis
5 — Security & Retention
We protect data with access controls, encrypted backups, and secure storage. We retain purchase/support records for as long as necessary for delivery, legal obligations, and dispute resolution.
6 — Cookies & Analytics
We use essential cookies and anonymous analytics. You can opt out of non-essential tracking through your browser or privacy settings.
7 — GDPR Rights (EU)
If you are in the EU, you can request access, correction, portability, restriction, or deletion of your personal data. To exercise rights, contact softgeniushub@softgeniushub.com.
8 — CCPA Rights (California)
California residents may request disclosure of categories of personal data collected, or request deletion. Submit requests via email and include your order ID.
9 — Children’s Privacy
Our products are not directed at children under 13 and we do not knowingly collect information from children. If you believe we hold data for a minor, contact support.
10 — Your Choices
- You can unsubscribe from marketing emails at any time via the link in the message.
- To request access, correction, or deletion, email softgeniushub@softgeniushub.com and include your order ID where applicable.
11 — Contact & Updates
For privacy requests, support, or questions, email: softgeniushub@softgeniushub.com. We may update this policy; changes will be posted here with a revised date.